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Frequently Asked Questions

What is your shipping Policy?

SHIPPING IS DONE WORLDWIDE WITH USPS AND UPS.

The the most cost-effective shipping carrier will be used based on the items ordered and their destination. Shipping times range from 1-7 business days.

SHIPPING PRICES are calculated based on your cart total as follows*:

Cart Total From To Shipping Charge International Shipping Charge
$0.00 $49.99 $9.49 $11.86
$50.00 $149.99 $16.99 $21.24
$150.00 $199.99 $19.99 $24.99
$200.00 $249.99 $26.99 $33.74
$250.00 $499.00 $29.99 $37.49
$500.00 $999.00 $49.99 $62.49
$1,000.00 Plus $99.99 $124.99

Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur an additional charges.

What is your Policy on Returns/Refunds? 

We offer a 30-day money back guarantee if you are not totally satisfied with your purchase.  The artwork must be returned in the original packaging, undamaged.  Return shipping cost is at customer’s expense; customer must insure artwork for return.

If your print arrives and the box is damaged, please contact us immediately via the website to let us know.  Before opening the package, YOU MUST PHOTOGRAPH the damaged package.  You may open the package to see if the work has been damaged (hopefully it is only superficial) but if the print is damaged, please photograph the damaged print.  A damaged work will be replaced.

How can I keep up with Jason Rafferty's new work?

You can sign up for the art newsletter and follow Jason on social media.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Return Policy: We are committed to quality products and your satisfaction is 100% guaranteed. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement. Shipping charges will not be refunded. For more information, visit http://www.jasonrafferty.com/guarantee.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Jason Rafferty is proud to work in partnership with local businesses in the Asheville, NC area to provide his premium fine art products. Our Fine Art Print Reproductions are produced with Henco Reprographics and Double Exposure Fine Art Printmaking Studio on premium quality archival Epson surfaces. We also offer affordably-priced Epson Poster Paper and Glossy Card Stock prints, which provide a richly colored reproduction that is poster display quality. For more information, visit http://www.jasonrafferty.com/fine-art-print-media.

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